During December the NM|tU Support team will deliver a number of Free Live online learning sessions for clients . Each session will be limited to 10 users and will be available on a first come first served basis.
(these sessions are intended as a refresher for clients who have undergone a full training session previously).
Booking form at bottom of page.
Intro to Support
Duration: 30 mins
Date / Time: Tuesday 4th December 2018 - 10:30
The Team - John, Jorgen, Neil and Gary
What the team do - Incidents, Service Request.
What support don’t do!
Using the Knowledge base to find answers
Raising Support requests via Zendesk / Email.
DMS Product Overview
Duration: 2 hours
Date / Time: Wednesday 5th December 2018 10:30
A walk through look at DMS product data.
General Product
Descriptions
Classifications
Channels
Media
Links - Social Media
DMS Advanced Search
Duration: 40 mins
Date / Time: Thursday 6th December 2018 - 10:30
Product Type, Channels, Listing Levels, Estate, Openings
Products with Images
Products with Social Media
Bulk Actions
MailMinder
Durartion: 60 mins
Date / Time: Monday 10th December 2018 - 10:30
Overview of what the service does
Building a Mailing List
Building a Dispatch
Sending
Reviewing the completion report
CMS - Content Editors Overview
Duration: 2 hours
Date / Time: Wednesday 12th December 2018 - 10:30
Adding Bookmarklets
Page Tree - Locating pages
General Tab - Template, Titles, Metadata,
Content Tab - Edit Live / Stage, Swap Live / Stage
Content Interface - Tools
Content Interface - Source
PurgePage, NoCache
CMS - Media
Duration: 60 mins
Date / Time: Thursday 13th December 2018 - 10:30
Media Library
Adding Media Item to Library
Media Type - what are media types.
Media Categories - what are categories, adding media categories
Description / Alt Text, Copyright Text.
Download restrictions.
Media tab on pages
Assigning media to pages
Media as thumbnails
CMS - Redirects
Duration: 30 mins
Date / Time: Friday 14th December 2018 - 10:30
Page Redirects
Bulk Redirects
Product Redirects
Checking for redirects using redirect-checker.org
Content Editors Guide to Embed Codes and HTML
Duration: 40 mins
Date / Time: Tuesday 18th December 2018 - 10:45
Best Practice
Copying code from external editor into CMS
Erroneous Markup
Using Embed Codes Youtube / Vimeo / Instagram / Iframes
Optimising images with Pixlr (free online editor)
Duration: 40 mins
Date / Time: Wednesday 19th December 2018 - 10:30
Finding image sizes on your website
File formats
Image sizes
Resizing and saving images in Pixlr / downloading
Image resizer
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